Glite

Privacy Notice

Glite "Describe an Image" Test

Last updated: September 1st, 2025

Quick Summary (read this first 🕑)

Who we are: Glite Tech Ltd, 128 City Road, London EC1V 2NX, United Kingdom.

Privacy questions? privacy@glite.ai

This notice is specific to the "Describe an Image" test. For our Main Privacy Policy, please visit our website.

Why we need your data:

  • To run the speaking test (record your voice, score it, give feedback).
  • To show you an AI-generated image and report based on your description.
  • To keep improving our speech-recognition and scoring models (you can object).
  • To understand how people use our website (analytics cookies - optional).

Key rights: You have rights to access, correct, delete, and object to how we use your data. See our main Privacy Policy for full details.

Transfers outside the UK: We use trusted providers in the US and elsewhere under legal safeguards.

1. Who We Are and How to Contact Us

This notice provides specific information about the "Describe an Image" test and supplements our Main Privacy Policy.

Data Controller: Glite Tech Ltd
Address: 128 City Road, London, United Kingdom, EC1V 2NX
Email: privacy@glite.ai

We have appointed a Data Protection Officer (DPO) and an EU Representative. For their full contact details, please see our main Privacy Policy.

2. The Personal Information We Collect and Why

Test & Audio Data

What: your voice recording (MP3), the live audio stream, a text transcript and a unique anonymous Test ID (UUID).
Why: to analyse your speech, calculate a similarity score and give real-time feedback.
Legal basis: Performance of a contract (providing the test).

AI-Generated Content

What: the image our AI creates from your description, the text and voice reply, and the linguistic report.
Why: to give you the full interactive experience.
Legal basis: Performance of a contract.

Optional Demographic Questions

What: native language, country, age range, occupation (only if you choose to share).
Why: aggregated statistics to improve the service.
Legal basis: Consent (totally optional).

Service Improvement & Model Training

What: voice recordings, transcripts and (if provided) demographics.
Why: to make our speech-recognition and scoring fairer and more accurate.
Safeguards: pseudonymisation and internal access controls.
Legal basis: Legitimate interests - you can object at any time.

Website Analytics Data

What: IP address, browser details, pages visited, clicks.
Why: to keep the site reliable and improve usability.
Legal basis:

  • Essential data: legitimate interests.
  • Analytics cookies: consent (via our cookie banner).

A Note on Voice Recordings

We do not use your voice to identify who you are. We analyse what you say, not who said it.

3. Who We Share Your Personal Information With

We use carefully-selected service providers who act under our instructions:

  • Cloud hosting & storage: Amazon Web Services.
  • Real-time audio streaming: LiveKit.
  • Speech-to-text: Deepgram, ElevenLabs, OpenAI.
  • AI & machine-learning services:
    • OpenAI - text analysis, image description, reports.
    • Fal.ai - image generation.
    • Microsoft Azure - converts the image into a numeric format for similarity calculation.
    • ElevenLabs - generates voice replies.
  • Website analytics: Google Analytics, Hotjar.
  • App attribution (optional): Adjust (only if you click "Keep learning in the app").

All providers are under contract to keep your data secure. We do not sell your data.

4. International Data Transfers

Some providers are in countries outside the UK (mainly the United States). We protect these transfers with legal safeguards like Standard Contractual Clauses.

5. How Long We Keep Your Information

  • Voice recordings & transcripts for model training: reviewed at least every two years and kept only while useful.
  • Website analytics data: Google Analytics - 14 months; Hotjar recordings - 365 days.

6. Automated Scoring

Your score is generated automatically by our models. These results are for learning purposes and have no legal or significant effect on you. You can request a human review of your score.

7. How to View, Download or Delete Your Test Data

  • You can download your recording and results right after finishing the test.
  • To access them later, you can create a Glite account to link your Test ID.
  • To delete your data, email privacy@glite.ai with your Test ID.

If you lose your Test ID and have not linked an account, we cannot locate your data.

8. Your Data Protection Rights

You have rights over your personal data, including the right to access, correct, delete, and object to processing. For a full explanation of your rights and how to exercise them, please see the "Your Data Protection Rights" section in our Main Privacy Policy.

9. How to Complain

If you have concerns, please contact us first at privacy@glite.ai. You also have the right to complain to the Information Commissioner's Office (ICO). For full details, please refer to our Main Privacy Policy.

10. Changes to This Privacy Notice

We may update this notice from time to time. If we make significant changes, we will notify you.